HELENIE

All Pikapi pieces are 100% waterproof — you can swim, shower, work out, and enjoy life without ever taking them off.

We believe in jewelry that truly lasts, which is why every piece comes with our Lifetime Tarnish Guarantee.

If your necklace ever shows signs of tarnishing, we’ll replace it — no questions asked.

For other issues, such as breakage or damage due to handling, we provide repairs in our workshop, as long as the necessary components of the piece are still intact. These repairs are chargeable, with the cost depending on the condition of the jewelry. Shipping and delivery expenses are also at the customer’s charge.

Crafted from gold plated premium 316L stainless steel, our jewelry is tarnish-free, water-resistant, hypoallergenic, and safe to wear with perfume or lotion.
Many designs also feature freshwater beads, natural gemstones, or seed beads for timeless charm and unique design.

Store your jewellery in a soft pouch or its original packaging.

Clean gently with a soft, damp cloth or cotton bud using mild detergent

Avoid harsh chemicals to prevent scratches or damage.

Polish with a 100% cotton or microfibre cloth to restore shine and remove light marks

Minimise exposure to perfumes, lotions, and heat from saunas to preserve finish and quality

📦 Delivery Information

🇦🇪 UAE

Orders placed before 4 PM: Shipped the same day, delivered the next day

Orders placed after 5 PM: Delivered within two days

🚚 Shipping Rates : Free for order above 300 AED

🌍 Other GCC Countries

Orders are typically delivered within 2 business days

🚚 Shipping Rates : 25 AED

🔁 Returns & Exchanges

Returns are accepted within 30 days after receipt of your order

Items must be unworn, unused, and in their original packaging

Return shipping costs are at your charge

To start a return:

👉 Click the returns link at the bottom of the page or

📧 Email us at: info@pikapijewelry.com